On Oct 31st we woke up to a disaster. 2nd floor toilet overflowed all night and destroyed a major part of our home. As with many people in 2020 it was a time when our family was going through our own personal challenges. The water destruction was an additional pile on. The load felt unbearable until we met the amazing team from Renewvations Unlimited. Russ Harpest (Owner) , Mark Heaton (Project Manager) and Brian came to me with personalities that instantly showed their unwavering commitment to client satisfaction, which always produces high quality results. Even while interviewing other companies, I knew that they were the ones for the job.
Renewvations Unlimited was everything that I had hoped that they would be and then some. Mark Heaton, project manager told me from day one that he was going to be "my best friend" during the course of the renovation. Having a best friend to see us through this was exactly what we needed.
The work to restore our home was extensive and quite scary during this time. However, the level of professionalism of the Renewvations team put us at ease. Every person that came through was equally as respectful and professional as the next. My home of 18 years has been restored and made more beautiful than I could ever have imagined.
A roof leak that could not be discovered by other roofing companies threatened to ruin our new, beautifully installed floors. Russ gathered his team and sent them to do an extensive search. They discovered the source and repaired the leak. I can rest knowing that the problem that others couldn't find has been resolved.
Russ Harpest, owner, is an easy to reach, down to earth, ultimate professional. I can't begin to say enough great things about him. As Mark Heaton ( our project manager) promised, we felt like he was out best friend. He returned phone calls, stuck to timelines, listened to concerns and demanded quality and professionalism from his teams. He was an absolute joy to work with and his enthusiasm for the project always bubbled over to us.
I could write a book about how blessed we were to have such an amazing company working to restore our home. The homeowner in me appreciates the skill and care Renewvations Unlimited took in restoring my home to better than before. The teacher in me appreciates how they educated me and took me step by step through each new process. The Realtor in me is grateful to have had such a valuable personal experience with Renewvations Unlimited that I can confidently refer them to clients, family and friends.